Terms & Conditions

 

Free Shipping

Always enjoy free shipping on eligible orders $99 and over, after discounts and before taxes. Currently, orders are only shipped within Canada. Orders that qualify for Free Shipping will be sent via Canada Post, FedEx Ground and FedEx Express. Baby Square was started from dedicated our efficient and quality service to each customers, for this reason, we chose FedEx as our shipping partner.

All in-stock items are shipped within 1-3 business days. If there are any issue with your order availability or shipping delay, a Baby Square customer service representative will contact you by phone or via email within 48 hours after the order placed. Once your purchase has been shipped you will be e-mailed a tracking number to check the status of your order. Please do not hesitate to contact us if you have any questions.

*Some over-size products may charge the extra shipping fee. The accuracy rate and charge will depends on Fedex.

Free Shipping to Stores

Baby Square always offer free shipping to any of our retail store. We will contact you via phone after your order arrives at the store and is ready for pick up. Identification is required when picking your order up.

Baby Square reserves the right not to ship and cancel an order for any reason.

Surcharges & Receiving

All orders are shipping together from our central warehouse. If there are any differentials with shipping amounts (or over-sized items that require additional shipping charges) a customer service representative will contact you via phone or email within 24 hours after the order placed.

For insurance purposes, all deliveries are shipped with "signature required". You must be present to receive, inspect, and sign for your delivery. Your signature indicates acceptance, please make sure you have received the proper number of packages and all correct undamaged item before signing. Please refuse signing if you found any damages or shortages. FedEx will attempt to deliver orders thrice. After that, packages are held at their depots during a limited time and then shipped back to our warehouse. In order to arrange a redelivery, delivery charges will need to be paid again by the purchaser.

We are unable to offer our free shipping to following areas. We will contact you with the shipping surcharge after your order placed online. We apologize in advance for any delays or inconvenience this may cause.

These exception areas include:  Prince Edward Island, Yukon, Northwest Territories, Nunavut & the following postal codes:
  • British Columbia

    V0W, V0C, V0T, V0J, V8J, V0V, V8G, V8C, V0T, V1J, V1G

  • Manitoba

    R0B, R8N, R8A, R9A, R0L

  • Alberta

    T0H, T8S, T0G, T0A, T0P

  • Saskatchewan

    S0M, S0J, S9X, S0P, S0E, S0L, S0N, S4H, S0C, S4A

  • Quebec

    G8P, G0V, G0W, G0T, G0H, G0G, G5B, G0C, G4X, G0C, G0J, G5J, G4W, G0E, G5H, G0K, G5R, G0L, G5T, G5A, G8M, G8J, G8L, G8K, G8H, G8N, G7P, G7B, G7N, J1T, J0A, J1Z, J5V, J3T, J6E, J0R, J8C, J0T, J0K, J9L, J9E, J0X, J0W, J0M, J0Z, J9P, J0Y, J9P, J9T, J9Z, J0T

  • Ontario

    P0V, P9N, P8T, P8N, P0W, P0Y, P0X, P9A, P0T, P0L, P5N, J0T

  • Newfoundland & Labrador

    A0P, A0R, A2V, A0K, A1H, A0A

  • Nova Scotia

    B0E